Whether you are an established business or are new to the hospitality trade, a fresh pair of expert eyes can spot many ways that you can save money through efficiencies or take more money through missed sales opportunities or fine tuning your offer.
Initially this is done by observing a service and then working along you and your team.
Feedback will be honest and constructive - this is what you are paying for. We will only recommend action if we believe it will lead to a sustained improvement. We are not afraid to give bad news or even champion ideas that may not be welcome. Both your aim and ours is to either help your turn round a troubled business or make a successful business more profitable.
Areas that we will look at will include:
A fixed and affordable review of all your key business drivers
Your kerb appeal
Your offer and is this the right offer
How you market yourself
Who you buy from
What your margins are
The customer experience
Staff and self training needs
Legal compliance including food safety, health and safety licensing
You will receive
Creative ways to increase your profits and improve your product
Quick and efficient solutions to address problems areas
Assessment of your team, your customers and your suppliers
Clarity and focus and a clear path forward
We are pleased to announce that we can now offer a compliance auditing service looking after both Food Safety and Health & Safety.
For corporate clients we can also taylor these audits to fit in with your own Operating Standards.
Our food hygiene audit of your premises covers:
Structural condition of food rooms
Condition and cleanliness of equipment
Temperature control and monitoring
Problem solving including design faults
Cleanliness of food rooms
Detailed analysis of food handling chain
Hazard Analysis Critical Control Points (HACCP)
The health and safety audit of your premises covers:
Safe systems of work
Condition of structure
Safety auditing systems
Electricity at work
Noise at work
The duration of the audit depends upon the complexity of your operation and the problems encountered. We provide a written report which includes recommendations and may be illustrated with photographs.
A one day 'overview' of any operation can be undertaken to advise on compliance with legislation